Learning & Exchange
Key Learning Topics
Ten modules across policy, financing, operations, and service delivery. Programs are assembled from these according to your interests.
Ten modules, three themes
NHSO hosts delegations studying Thailand’s Universal Coverage Scheme. Our workshops and study visits cover a range of technical and policy topics. Programs are assembled from the modules below according to your interests.
Foundations
1Thailand’s Health System & UHC Journey
An overview of Thailand’s path to UHC, its public insurance schemes, and the evolution of health financing.
2Universal Coverage Scheme (UCS)
History, legal framework, governance, budgeting, benefit package design, and quality assurance.
Financing & Operations
3Strategic Purchasing
UCS budgeting, provider payment methods (capitation, DRG, pay-for-performance), and benefit design through HTA and stakeholder input.
4Registration & Contracting
Enrollment processes, facility registration, and contract management for public and private providers.
5Fund Management & Auditing
Claim and reimbursement processes, e-claim systems, and digital tools for pre- and post-audits.
6ICT for UCS
IT policy, digital infrastructure, and system integration for reimbursement, audits, and data management.
Service Delivery & People
7Primary Health Care & CUP Management
PHC delivery, the Community Health Fund, and Contracting Unit for Primary Care operations, including service networks and payment.
8Consumer Protection & NHSO 1330
Rights protection, complaint handling, and a tour of the NHSO 1330 Contact Center.
9Public Participation
Citizen engagement in UCS policymaking, governance structures, and mechanisms for inclusive decision-making.
10Monitoring, Evaluation & Data Use
Key indicators, performance tracking, and how data supports evidence-based decisions and accountability.
Build your own program
Select the modules you are interested in when submitting your request, and we will build the program around them.
Request a visit
Tell us who is coming, what you would like to learn, and when.